Response from MBTA re: Buses on Hope Ave

Customer Concern

Dear Brian Kelley,

Thank you for contacting the MBTA.  We appreciate your business and value your feedback.

 

We apologize for the driving behavior of the bus operators who are travelling Hope Ave as a cut through street. The Bus Operations department has informed operators that this is not an approved area for buses to travel and has posted notices at the bus garages that this behavior should be immediately stopped.

 

Thank you for bringing this matter to our attention.  If you witness this behavior in the future please notify us at the telephone number below, or submit a comment form with the details.

 

Should you have additional questions or concerns regarding this issue, please contact the MBTA's Customer Communications Department at 617-222-3200 or 800-392-6100, Monday through Friday, 6:30am to 8:00pm and Saturday/Sunday from 7:30am to 6:00pm or visit our website at www.MBTA.com

 

 

Sincerely,

 

Bus Operations

 

Seeing MBTA Buses using Hope Ave as a cut through!

Concerned about the increased use of Hope Ave as a cut through for MBTA buses!  Just sent email to  the MBTA about it today:

This is what I wrote to them:

I have noticed that buses have starting traveling on our small residential side street in East Milton.  There are no stops on this street ( Hope Ave) It is used as a cut through from Granite Ave to Squantum Street.  Bus number 0902 just traveled on it today at 10.23 am and I believe yesterday bus 240 was on it!  There are a lot of children in this neighborhood and neighbors would appreciate it if the buses would stop using this street.
Thank you!

Brian Kelley

Let me know you thoughts about this issue!

Thanks
Brian